Editorial comment
The adage is that 鶹ýӳreputation is the most important thing that a person owns鶹ýӳ. But equally, you can鶹ýӳt ever fully control what people think of you, despite your best efforts to influence.
Register for free »
Get started now for absolutely FREE, no credit card required.
BP has been trying to salvage some control over its reputation by purchasing sponsored links appearing at the top of google and yahoo search pages, buying keywords such as 鶹ýӳoil spill鶹ýӳ in an effort to direct information or opinion seekers to its own website first. It has also considered trying to close down a fake Twitter page that ridicules the company鶹ýӳs positive PR efforts. BP has also controversially appointed Anne Womack-Kolton (former press officer for Dick Cheney) as the head of BP America鶹ýӳs media operations. The result of all these actions is that the company has been criticised by the public for spending unnecessary time and money on managing its reputation rather than plugging the hole in the ocean.
BP鶹ýӳs ethical reputation has been awarded a grade 鶹ýӳE鶹ýӳ, the lowest grade possible, by Covalence, an organisation that monitors the ethical standing of large organisations.
Tony Hayward has been accused of 鶹ýӳspin鶹ýӳ in disputes with scientists over the amount of oil that was actually gushing from the well, and in response to his now infamous exclamation of 鶹ýӳI want my life back,鶹ýӳ he is now being referred to as one of the most hated men in America.
Another person who has had his fair share of reputation ups and downs is Hollywood star Kevin Costner. On the back of what was at the time (unjustly!) cited as a reputation-obliterating Waterworld, Costner was inspired to fund a company that manufactures, 鶹ýӳThe most effective and efficient tool for cleaning up oil spills that you have probably never heard of,鶹ýӳ in Costner鶹ýӳs words as he presented his solution to US Congress in Washington DC on 9 June. But unfortunately, Capitol Hill has been less hospitable towards Britain this week. If, in America鶹ýӳs eyes, Costner is shaping up as the 鶹ýӳRobin Hood鶹ýӳ amid the crisis, is the role of the villainous 鶹ýӳSheriff鶹ýӳ enduring as a traditionally British one? Indeed it is, according to some interpretations of Obama鶹ýӳs 鶹ýӳanti-British鶹ýӳ rhetoric, which included referring to BP as 鶹ýӳBritish Petroleum鶹ýӳ 鶹ýӳ BP鶹ýӳs somewhat antiquated corporate identity. However, the US Ambassador to London has since assured, 鶹ýӳWhile it might seem a bit undiplomatic in terms of the words, trust me, it had nothing to do with the fact it was British or American. It was the fact it鶹ýӳs a problem.鶹ýӳ
BP鶹ýӳs reputation will be badly affected for a long time to come. However, reputations shift, and blame is reapportioned. We should never forget that the LNG industry鶹ýӳs reputation, although strong to date, is as vulnerable as those in any other areas of the oil and gas industry.
